FireHydrant provides status pages for companies wanting to communicate internally to teammates as well as externally to eager customers. CommunicateĪutomatically notify other channels in your Slack workspace about the newly opened incident instantly. Collect Incident TimelinesįireHydrant creates a Slack channel dedicated to your incident where we'll automatically collect all of the messages sent and make them available for your incident retrospective. FireHydrant's Runbooks will kick off the moment you declare an incident from Slack, reducing the amount of time you spend on manually creating tickets, Zoom bridges, or notifying customer support. Pull information from your Service Catalog right into your new incident and get to triaging quickly.
We've built our Slack integration to make opening an incident with all the right information easy. Kick-off incidents, keep up to date, and everything that happens from alert to resolution is automatically documented and saved in FireHydrant’s platform for easy retrospective creation. Our powerful integration allows you to fully operate FireHydrant without ever leaving your Slack window. To include a remote file with the Slack message, use these attributes underneath the file key: AttributeĪn optional username if the URL is protected by HTTP Basic Auth.Īn optional password if the URL is protected by HTTP Basic Auth.Our incident management with Slack has been a part of FireHydrant from day one. To include a local file with the Slack message, use these attributes underneath the file key: AttributeĪ local filepath that has been whitelisted. Note that using file will ignore all usage of blocks and blocks_template (as Slack does not support those frameworks in messages that accompany uploaded files). The same as blocks, but able to support templates. NOTE: if using blocks, they are shown in place of the message (note that the message is required nonetheless). The following attributes can be placed inside the data key of the service call for extended functionality: AttributeĪ file to include with the message see below.Īrray of Slack blocks.
Do Not Disturb Timer: The amount of time left for Do Not Disturb status.If the above My button doesn’t work, you can also perform the following stepsįrom the configuration menu select: Devices & Services.įrom the list, search and select “Slack”.įollow the instruction on screen to complete the set up.
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